Job Description – Retreat Support

Position: Retreat Support Intern

Stipend: 15000 per month

Organization: Sunya Meditation Studio

Location: Pune (Work from Studio) Balewadi

Employment Type: Intern – Full-time / Part-time (As per HR Policy)

Working Hours: 9:30 AM – 6:30 PM (Flexible during events and retreats)

Weekly Off: One day per week (as per studio schedule)

Job Summary

We are looking for a friendly, organized, and enthusiastic Retreat Support team member to assist with participant coordination, retreat operations, and studio programs. The role involves communicating with prospective and registered participants, supporting retreat arrangements, and ensuring a smooth and positive participant experience.

Key Responsibilities

- Make outbound calls to prospective participants from the provided database and share information about upcoming retreats and programs.
- Handle inbound inquiries related to meditation retreats, workshops, and studio programs.
- Explain program details, schedules, fees, and registration processes to participants.
- Follow up with interested participants through calls, WhatsApp, SMS, or email.
- Assist with participant registrations, confirmations, check-ins, and attendance.
- Welcome participants and provide information regarding retreat schedules, sessions, meals, accommodation, and other arrangements.
- Coordinate with facilitators, volunteers,



and the operations team for smooth execution of retreats and events.
- Assist with venue setup, participant materials, registration desks, and other retreat-related arrangements.
- Maintain accurate participant records, registration details, attendance, and follow-up information in Excel or CRM.
- Address participant queries professionally and escalate concerns to the concerned team when required.
- Collect participant feedback and assist with post-retreat follow-up.
- Support the team in achieving participant registration and retreat participation targets.
- Be adaptable with working hours during retreats, workshops, and special events.

Required Skills

- Good communication and interpersonal skills.
- Ability to communicate effectively in English, Hindi, and Marathi.
- Pleasant telephone etiquette and good listening skills.
- Ability to build rapport and handle participant queries politely.
- Good coordination, organizational, and time-management skills.
- Basic knowledge of MS Excel, Word, Email, and WhatsApp.
- Ability to work independently and as part of a team.
- Interest in meditation, wellness, or personal development is an advantage.

Qualification

- Graduate in any discipline is preferred.
- Candidates with relevant education or experience in customer service, event coordination, hospitality, wellness, or operations may also be considered

📌 Retreat Support (India)
🏢 Sunyatee International Foundation
📍 India