Technical Lead
Lucknow, Uttar PradeshChennai, Tamil Nadu
Job Summary
QM Consultant
Tower
P2P (PP, PM, QM, EHS)
Level
L3
Delivery
Offshore
Required Experience
8–12 years
Role Purpose
Provide high-quality AMS support and controlled change delivery for the QM Consultant capability within the P2P (PP, PM, QM, EHS) tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration.
Key Responsibilities
- Support SAP QM inspection planning/lots, results recording, quality notifications and procurement/production integration.
- Resolve configuration, master- data and transaction issues; support enhancements, testing and reporting.
- Independently own complex incidents, enhancements, impact assessments and solution design; guide junior resources and coordinate cross-team dependencies.
- Perform root-cause analysis, problem management and preventive actions for recurring production issues.
- Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation.
- Work within ITIL-aligned AMS processes and meet agreed SLA/KPI, quality, security and change-management requirements.
Required Skills & Knowledge
- Strong hands-on expertise in QM Consultant and relevant integration points.
- Strong troubleshooting, functional/technical analysis, production- support and stakeholder-management capabilities.
- Understanding of enterprise application integrations, master/transaction data, authorizations, interfaces and reporting relevant to the role.
- Experience in large, complex SAP/application landscapes and multi-vendor support environments.
Qualifications & Certifications
- Bachelor’s degree in Engineering , Computer Science, Information Systems, Business/Finance, or related discipline.
- Relevant SAP certification in the applicable module/technology strongly preferred.
- ITIL Foundation or equivalent service-management knowledge is an advantage.
Preferred Experience
- Prior AMS/production support experience with SLA ownership, incident/problem/change management and customer-facing communication.
- Experience in complex industrial, manufacturing, aerospace/ defence , regulated or similarly large enterprise environments is an advantage.
Key Responsibilities
QM Consultant
Tower
P2P (PP, PM, QM, EHS)
Level
L3
Delivery
Offshore
Required Experience
8–12 years
Role Purpose
Provide high-quality AMS support and controlled change delivery for the QM Consultant capability within the P2P (PP, PM, QM, EHS) tower, ensuring secure operations, timely issue resolution and effective stakeholder collaboration.
Key Responsibilities
- Support SAP QM inspection planning/lots, results recording, quality notifications and procurement/production integration.
- Resolve configuration, master- data and transaction issues; support enhancements, testing and reporting.
- Independently own complex incidents, enhancements,
impact assessments and solution design; guide junior resources and coordinate cross-team dependencies.
- Perform root-cause analysis, problem management and preventive actions for recurring production issues.
- Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation.
- Work within ITIL-aligned AMS processes and meet agreed SLA/KPI, quality, security and change-management requirements.
Required Skills & Knowledge
- Strong hands-on expertise in QM Consultant and relevant integration points.
- Strong troubleshooting, functional/technical analysis, production- support and stakeholder-management capabilities.
- Understanding of enterprise application integrations, master/transaction data, authorizations, interfaces and reporting relevant to the role.
- Experience in large, complex SAP/application landscapes and multi-vendor support environments.
Qualifications & Certifications
- Bachelor’s degree in Engineering , Computer Science, Information Systems, Business/Finance, or related discipline.
- Relevant SAP certification in the applicable module/technology strongly preferred.
- ITIL Foundation or equivalent service-management knowledge is an advantage.
Preferred Experience
- Prior AMS/production support experience with SLA ownership, incident/problem/change management and customer-facing communication.
- Experience in complex industrial, manufacturing, aerospace/ defence , regulated or similarly large enterprise environments is an advantage.
Skill Requirements
Other Requirements
📌 Technical Lead (India)
🏢 HCLTech
📍 India