Key Roles & Responsibilities:

- Lead Generation: Identify and generate new business leads through calls, WhatsApp, email, social media, referrals, and online platforms.
- Research potential customers and businesses that may require the company's services.
- Maintain and regularly update the lead database.
- Customer Calling & Follow-ups: Make daily outbound calls to prospective clients. Understand customer requirements and explain relevant company services.
- Conduct regular follow-ups with interested and existing prospects.
- Convert enquiries and leads into qualified business opportunities.
- Business Development: Achieve monthly lead-generation and sales targets.
- Develop new customer relationships and identify opportunities for repeat business.
- Pitch the company's services professionally and handle initial negotiations.
- Coordinate with the sales/operations team to move prospects through the sales process.
- Customer Relationship Management: Build and maintain strong, professional relationships with clients.
- Understand customer concerns and ensure timely communication.
- Follow up after service delivery to maintain customer satisfaction and encourage referrals.
- Lead Tracking & Reporting: Maintain daily records of calls, leads, follow-ups, meetings, and conversions.
- Update CRM/lead sheets regularly.



Submit daily/weekly reports to the reporting manager.
- Track the status of every lead from first contact to conversion.
- Market & Competitor Research: Identify new markets, customer segments, and business opportunities.
- Monitor competitor offerings, pricing, and sales approaches. Share practical market feedback with management.
- Coordination: Coordinate with internal teams for quotations, proposals, onboarding, and client requirements.
- Ensure smooth communication between the customer and the concerned team.
- Attend meetings with prospective clients whenever required.

Desired Skills:

- Excellent communication and interpersonal skills
- Good convincing and negotiation ability
- Customer-focused approach Basic knowledge of sales and lead-generation techniques
- Comfortable with calling and follow-ups
- Basic knowledge of Excel/Google Sheets/CRM
- Target-oriented and self-motivated Ability to handle multiple leads systematically

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- Current CTC?
- Notice Period?

Experience:

- Ecommerce Sales: 1 year (Required)

Work Location: In person

📌 E-Commerce Executive (India)
🏢 Social Recruit
📍 India