About the job

Job Title: Business Operations & Administration Lead

Location: Baner, Pune

Work Mode: On-site (5 Days a Week)

Shift: Day shift

Salary: Best as per market standards

About PSG Global Solutions

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale.

With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, team-oriented, and focused on delivering outcomes that directly contribute to client success and organizational growth.

Position Summary

The Business Operations & Administration Lead is responsible for the smooth day-to-day operation of the office by managing facilities, administration, procurement, vendor relationships, employee transportation, and corporate support services. This role ensures efficient office operations, cost-effective procurement, regulatory coordination, and a safe, productive workplace for employees.

Key Responsibilities

- Manage all office administration and facilities operations.
- Oversee procurement activities, including vendor sourcing, obtaining competitive quotations, and purchase validation.
- Manage vendor relationships, contracts, AMCs, and service level performance.
- Coordinate with government authorities, landlords, and external agencies on licenses, permits, and statutory requirements.
- Oversee office maintenance, housekeeping, security, pantry services, and infrastructure projects.
- Manage office assets, inventory, and capital purchases.
- Plan and oversee employee transportation,



including shuttle services, cab vendors, route optimization, safety standards, and service quality.
- Coordinate office logistics, events, travel arrangements, and workspace planning.
- Monitor administrative budgets and identify opportunities for cost savings and operational improvements.
- Develop and maintain administrative policies, SOPs, and compliance documentation.
- Work closely with HR, IT, Finance, Recruitment, Training, and Service Delivery teams to support business operations.

Qualifications

- 7–10 years of experience in administration, facilities management, procurement, or business operations.
- Strong experience in vendor management, procurement processes, and contract negotiation.
- Knowledge of facilities management, employee transportation, and office operations.
- Experience coordinating with government agencies and external service providers.
- Excellent organizational, communication, negotiation, and problem-solving skills.
- Proficiency with Microsoft Office and administrative reporting tools.

Perks & Benefits

- Family Health Insurance
- Provident Fund benefits
- Rewards & Recognition programs
- Energetic work environment

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Benefits:

- Paid sick time
- Provident Fund

Application Question(s):

- What is your current CTC in Lacs per annum?
- What is your expected CTC in Lacs per annum?
- How many years of experience do you have in Office Administration?
- How many years of experience do you have in Vendor Management?
- Are you currently residing in Pune, Maharashtra ?

Work Location: In person

📌 Business Operations & Administration Lead (India)
🏢 PSG India
📍 India