The operations executive is responsible for providing effective administrative and operational support to the sales team, ensuring smooth coordination between sales personnel, distributors, dealers, customers, logistics, accounts, and other internal departments.

The role involves maintaining accurate sales records, coordinating orders and deliveries, monitoring sales activities, preparing reports, and supporting the sales team in achieving business objectives.

Key Responsibilities

1. Sales Coordination

- Coordinate with Sales Officers, Sales Executives, Area Sales Managers, distributors, and dealers on day-to-day sales activities.
- Support the sales team in planning and executing sales operations.
- Follow up on customer and distributor requirements and ensure timely communication.
- Coordinate sales-related activities between field staff and the head office.

2. Order Management

- Receive and process sales orders from distributors, dealers, and customers.
- Coordinate with the dispatch and logistics teams for timely order processing and delivery.
- Monitor order status and communicate any delays or issues to the concerned team.
- Maintain proper records of orders, invoices, dispatches, and deliveries.

3. Sales Data & Reporting

- Maintain daily, weekly, and monthly sales data.
- Prepare sales reports, distributor-wise reports, product-wise sales reports, and other management reports.
- Track sales targets versus actual achievements.
- Maintain accurate records of primary and secondary sales wherever applicable.
- Provide relevant sales information to the Sales Manager for review and decision-making.

4. Distributor & Customer Coordination





- Maintain regular communication with distributors and key customers.
- Address routine sales-related queries and coordinate with the appropriate department for resolution.
- Follow up on pending orders, payments, claims, returns, and other sales-related matters.
- Maintain skilled relationships with distributors and customers.

5. Coordination with Internal Departments

- Coordinate with Accounts regarding billing, outstanding payments, credit limits, and other financial matters.
- Coordinate with Dispatch and Logistics for product availability and delivery schedules.
- Coordinate with Production/Planning teams regarding product availability and stock requirements.
- Communicate important sales updates to the concerned departments.

6. Inventory & Stock Coordination

- Monitor product availability and stock levels in coordination with the concerned teams.
- Track fast-moving and slow-moving products.
- Communicate stock shortages and product requirements to the Sales Manager.
- Support proper planning of stock movement, particularly during seasonal demand periods.

7. Sales Team Support

- Assist Sales Managers and field sales personnel with daily sales administration.
- Maintain attendance, tour plans, sales activity reports, and other relevant records as required.
- Support the preparation of sales meetings and presentations.
- Follow up on action points arising from sales meetings.

8. Documentation & System Management

- Maintain accurate and up-to-date sales documentation.
- Enter and update sales information in ERP/software systems or Excel.
- Ensure proper filing of sales orders, invoices, reports, and related documents.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Operations Executive (India)
🏢 LAZZA ICE CREAMS
📍 India