Key Responsibilities:

- Handle customer calls, messages, and queries.
- Maintain and update customer details in the CRM system.
- Follow up with customers and leads regularly.
- Enter and maintain customer and lead data accurately.
- Coordinate with the sales team for customer follow-ups.
- Keep track of customer interactions and follow-up status.
- Assist in resolving basic customer queries and issues.
- Prepare basic reports and maintain CRM records.
- Ensure all customer information is updated properly.
- Support the team in day-to-day CRM activities.

Required Skills:

- Valuable communication skills.
- Basic computer knowledge.
- Basic knowledge of MS Excel.
- Good follow-up and coordination skills.
- Ability to communicate politely with customers.
- Good organizational skills and attention to detail.
- Willingness to learn CRM software and processes.

Qualification:

- Graduate in any discipline.
- Freshers can apply.
- Good communication and basic computer skills preferred.

Salary:

As per company policy and candidate's skills.

Work Location: In person

📌 CRM Executive (India)
🏢 Ankit Steels
📍 India