### Customer Service Assistant

**Location:** Delhi

**Experience:** Fresher – 1 Year

**Employment Type:** Full-Time

### Job Responsibilities

* Handle customer inquiries through phone, email, and WhatsApp.

* Coordinate with customers regarding orders, deliveries, installations, and service requests.

* Register and follow up on customer complaints and service tickets.

* Coordinate with the technical/service team for timely issue resolution.

* Maintain customer records, service reports, and follow-up status.

* Coordinate deliveries and logistics and maintain related documentation.

* Follow up with customers regarding pending requirements, payments, and feedback.

* Ensure regular communication with customers and provide timely updates.





* Maintain good customer relationships and ensure customer satisfaction.

### Requirements

* Good communication and interpersonal skills.

* Basic knowledge of MS Excel, MS Word, and email.

* Ability to coordinate effectively with customers and internal teams.

* Positive follow-up and problem-solving skills.

**Key Skills:** Customer Handling | Follow-up | Coordination | Communication | MS Office | Email & WhatsApp Handling

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Service Assistant (Patparganj)
🏢 Electrovision & Solutions
📍 Patparganj