Service Engineer & Senior Service Engineer

Location: Hyderdabad

Department: Field Services

Start Date: Sep/ Oct2026

Employment Type: Full-Time (FTE)

Opportunity

India is looking for dedicated and technically skilled professionals to join our Field

Services team supporting the prestigious Navi Mumbai International Airport project.

This is a unique prospect to work in a mission-critical airport environment where system

availability, customer satisfaction, and operational excellence are of paramount importance.

Open Positions

- Service Engineer
- Senior Service Engineer

Key Responsibilities

- Perform routine system health checks during every shift.
- Monitor system performance and respond to incidents and breakdowns on a 24/7 basis.
- Troubleshoot hardware, software, and system-related issues.
- Coordinate with airport and customer representatives for operational support.
- Manage consumables inventory and replenishment activities.
- Support preventive maintenance activities in coordination with the wider service team.
- Address customer queries related to reports and technical matters.
- Escalate complex technical issues to the Technical Support team.
- Ensure compliance with service level agreements (SLAs) and customer expectations.

Candidate Profile

Service Engineer

- Diploma or Bachelor's Degree in Electronics, Electrical, Computer Science, IT, or related

discipline.





Internal

- 1–3 years of experience in technical support, field service, or maintenance roles.
- Basic understanding of networking, Windows systems, and troubleshooting

methodologies.

- Strong customer service orientation and problem-solving skills.
- Willingness to work in rotational shifts and provide 24/7 operational support.

Senior Service Engineer

- Diploma or Bachelor's Degree in Electronics, Electrical, Computer Science, IT, or related

discipline.

- 5+ years of experience in field service, technical support, or system maintenance.
- Proven experience handling critical customer environments and escalation

management.

- Strong knowledge of networking, system diagnostics, and incident resolution.
- Excellent communication and stakeholder management skills.
- Experience leading or mentoring service teams is preferred.

What We Offer

- Opportunity to work on one of India's most significant airport infrastructure projects.
- Exposure to advanced airport access and revenue management technologies.
- Professional development and technical training.
- Collaborative and growth-oriented work environment.
- Competitive compensation and benefits package.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Field Service Engineer (Hyderabad)
🏢 Sawan ENTERPRISES
📍 Hyderabad