Inside sales executive is required to contact potential buyers through phone / emails etc. attends
and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales.
Person is required to perform end to end tasks related to customer enquiry, sharing quotation,
taking job confirmations, media-in, payments, providing updates to customer & do follow ups as
required, co-ordinate with internal departments till the media out. In order to be successful in
this role, you will need to have a deep understanding of the inside sales process, interpersonal
skills and good communication skills. Previous experience in a tele-sales role is an advantage.
Key Responsibilities
- Inside sales executives need to interact with potential and existing Inbound customers
through emails, telephone calls, and with walk in clients
- Work with these leads to convert into business for company’s software and services.
- Create suitable quotes, follow ups and negotiations as required.
- Generates revenue by soliciting and obtaining purchase orders.
- Building trust & rapport with clients by providing them regular updates for the ongoing
orders and by timely delivery of services.
- Co-ordination with different internal departments.
Desired Experience
- 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services.
- Extensive experience of in handling customer queries.
Key Skills
- Business goal oriented, ability to achieve business targets consistently.
- Uphold standards of self-motivation, time management to perform multi task and remain
calm under pressure.
Qualification
Core Competencies
- Exceptional verbal and written communication; interpersonal, customer service, problem
solving and conflict resolution skills.
- Familiarity with Negotiations & other sales tactics.
- Competency in Microsoft applications including word, excel, and outlook.
Shift Timings
09:00 AM – 06:00 PM IST (Standard shift)
Perks
- Group Health Insurance
- Sales Incentive
Job Skills
- Active Listening
- Communication
- Confidence
- Conflict Resolution
- Valuable Communication
- Negotiation
- Persuasion
- Positive Attitude
- Sales
- Relationship Building