URGENT HIRING – UNITED AIRLINES

International Chat Process | Gurgaon

Position: Customer Service Associate – International Chat

Process: United Airlines

Location: Gurgaon

Experience: 6+ months of International Chat Experience

Qualification: UG / Graduate

Salary: Up to ₹40,000/month

Candidate Requirements

- Minimum 6 months of International Chat experience is mandatory.

- UG / Graduate candidates can apply.

- Excellent C1-level written English proficiency is mandatory.

- Robust grammar, vocabulary, sentence construction and comprehension skills.

- Excellent customer handling and problem-solving abilities.

- Good typing speed with high accuracy.

- Comfortable handling international customers through live chat.

- Willingness to work in rotational shifts, including night shifts.

Selection Process

HR Round

Initial screening, communication and eligibility assessment.

Live Chat Round

Assessment of:

- Written English

- Grammar & vocabulary





- Customer handling

- Chat etiquette

- Response quality and accuracy

Operations Round + Live Typing

- Operations/process assessment

- Typing Speed: 40 WPM

- Typing Accuracy: 85%

Salary

Up to ₹40,000 per month

Salary will depend on experience, assessment performance and overall candidate suitability.

Ideal Candidate

We are looking for candidates with strong international chat experience and C1-level written English, who can communicate professionally, accurately and confidently with international customers.

Location: Gurgaon

Qualification: UG / Graduate

Experience: 6+ months International Chat

Salary: Up to ₹40,000

Typing: 40 WPM | 85% Accuracy ..... contact (phone hidden)

Pay: ₹40,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 International chat process (Gurugram)
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