We are a leading Software Company looking for a administration & Support Executive with 1-years of relevant experience. The candidate should meet these following requirements:
We are a leading Software Company looking for a Technical Support Executive with 1-year's of relevant experience. The candidate should meet these following requirements:s:
* Good understanding of IT support to the customers.
* Ready to manage clients’ inquiries, Software Training and complaints.
* Must have a positive command in English language in order to provide effective phone, desk side and e-mail support.
* Critical thinker and problem-solving skills.
* Degree in Information Technology, Computer Science or Electronics & Communication. Any Field
* The ability to priorities their workload.
* Following up with clients to ensure the problem is resolved.
* Provide prompt and accurate feedback to clients.
* Client Interaction: Respond to client enquiries through various communication channels( phone, email, in - person or gmeet