Job Title: Telecaller

Company: IPCS Global
Location: Kochi, Kerala
Salary: ₹12,000 - ₹18,000 per month

Job Overview

IPCS Global is looking for a Telecaller to handle incoming calls and identify whether the inquiries are genuine and relevant leads. This is not a target-based sales role.

Key Responsibilities

- Attend incoming calls from students and customers.
- Understand the caller’s requirements and provide basic information.
- Check and identify the quality and relevance of leads.
- Collect necessary details from interested candidates.
- Encourage interested candidates to visit the office for a walk-in.
- Forward qualified leads to the concerned team for further follow-up.
- Maintain basic call and lead records.
- Communicate politely and professionally with callers.

Requirements

- Valuable communication skills.
- Basic knowledge of Malayalam and English.
- Friendly and professional telephone manner.
- Freshers can apply.
- Previous telecalling/customer service experience is an advantage.

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Telesales Executive (Kochi)
🏢 IPCS Global
📍 Kochi