Technical Lead

Bengaluru, Karnataka

Job Summary

"Description
Must to have Skills

- 4+ years of hands-on experience developing solutions on the Microsoft Power Platform, with a portfolio of implementations
- Experience in Copilot Studio development
- Demonstrated ability to implement security best practices across the Power Platform, including secure authentication, role-based access, DLP policies, and secure handling of secrets and credentials.
- knowledge of the broader Microsoft stack: Dynamics 365, M365, SharePoint, Teams, Dataverse, and Azure services.
- experience with application-to-application integrations, custom connectors, APIs, and data modeling.
- - Practical knowledge of ITIL and IT Service Management processes, particularly Incident, Problem, Change and Request Management.
- Experience in Application Support – troubleshooting issues, root cause analysis, incident resolution and collaboration with technical and business teams.
- Ability to work in a production environment – prioritizing incidents and requests, communicating effectively with users and stakeholders, and ensuring application stability and continuity.
- Valuable communication skills, fluent in English
- Microsoft Power Platform certifications are highly desirable

Good To Have:

- Experience with DevOps, CI/CD pipelines, and Agile methodologies.
- Strong communication and stakeholder management skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
- Good prioritization and organizational skills, with the ability to manage multiple incidents, requests and competing priorities effectively.
- Proactive and collaborative mindset, with a willingness to take ownership, support colleagues and continuously improve support processes.
- Key responsibilities:

- Architect, design, and deliver robust solutions using the Microsoft Power Platform (Power Apps,



Power Automate, Power BI, Copilot Studio), ensuring scalability, security, and maintainability.
- Lead the integration of Power Platform solutions with other Microsoft services (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and third-party systems via APIs and custom connectors.
- Maintain and develop existing Copilot Studio solution
- Being part of development team and co-creating modern products
- Managing support cases: contact end users, resolving tickets, working with priorities and root cause analysis
- Stay abreast of emerging Power Platform features, Microsoft ecosystem advancements, and industry best practices, proactively identifying opportunities for innovation. "

Key Responsibilities

"Description
Must to have Skills

- 4+ years of hands-on experience developing solutions on the Microsoft Power Platform, with a portfolio of implementations
- Experience in Copilot Studio development
- Demonstrated ability to implement security best practices across the Power Platform, including secure authentication, role-based access, DLP policies, and secure handling of secrets and credentials.
- knowledge of the broader Microsoft stack: Dynamics 365, M365, SharePoint, Teams, Dataverse, and Azure services.
- experience with application-to-application integrations, custom connectors, APIs, and data modeling.
- - Practical knowledge of ITIL and IT Service Management processes, particularly Incident, Problem, Change and Request Management.




- Experience in Application Support – troubleshooting issues, root cause analysis, incident resolution and collaboration with technical and business teams.
- Ability to work in a production environment – prioritizing incidents and requests, communicating effectively with users and stakeholders, and ensuring application stability and continuity.
- Good communication skills, fluent in English
- Microsoft Power Platform certifications are highly desirable

Good To Have:

- Experience with DevOps, CI/CD pipelines, and Agile methodologies.
- Strong communication and stakeholder management skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
- Good prioritization and organizational skills, with the ability to manage multiple incidents, requests and competing priorities effectively.
- Proactive and collaborative mindset, with a willingness to take ownership, support colleagues and continuously improve support processes.
- Key responsibilities:

- Architect, design, and deliver robust solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), ensuring scalability, security, and maintainability.
- Lead the integration of Power Platform solutions with other Microsoft services (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and third-party systems via APIs and custom connectors.
- Maintain and develop existing Copilot Studio solution
- Being part of development team and co-creating modern products
- Managing support cases: contact end users, resolving tickets, working with priorities and root cause analysis
- Stay abreast of emerging Power Platform features, Microsoft ecosystem advancements, and industry best practices, proactively identifying opportunities for innovation. "

Skill Requirements

Other Requirements

📌 Technical Lead (Bengaluru)
🏢 HCLTech
📍 Bengaluru