Role description

Must have skills

More than 12-15 Years of experience in solution designing architecting and implementing Identity and Access Governance projects

Experience of working on full life cycle implementations across multiple versions of Dynamics CRM D365

PMP Prince2Practioner certified

Overall project management Risk Scope Quality Resource Utilization etc

Service delivery management

Ensure timely deliveries of all requirements

Manage dependencies and communication Conduct status meetings and facilitate issue resolutions

Work on project based resource planning Capacity Management

Expertized in coaching Agile principles and DevOps practice methods

Identify and implement process improvement and knowledge management

Review engagement dashboards and SLAs along with various Client Company stakeholders Drive Continuous Improvement

Implemented complete life cycle of least 8 to 12 projects

Also having done projects on premise cloud support upgrade and Migrations

Knows the MS methodology well able to articulate and understand the pain points of customer

Should be customer facing with excellent analytical and communication skills

Project Management experience for Support and Maintenance projects for 5 years

Good to have skills

Scrum Master Certified AWS Architect 6Sigma ITIL

ITIL certified PM preferred

Skills

Mandatory Skills : D365 CE - Customer Service

About LTM




LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and recent roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert

📌 Associate Principal - Cloud Engineering (Pune)
🏢 LTM
📍 Pune