Department: Customer Relationship / Sales
Industry: Real Estate
Location: Mumbai
Experience: 1–3 Years
Key Responsibilities:
- Handle customer queries, follow-ups, and relationship management.
- Coordinate with customers regarding site visits, property details, documentation, and booking processes.
- Make regular follow-up calls with prospective and existing customers.
- Schedule and coordinate property/site visits.
- Maintain accurate records of customer interactions and follow-ups.
- Coordinate with the Sales, Operations, and Management teams to resolve customer concerns.
- Ensure timely communication with customers regarding updates, payments, documentation, and other requirements.
- Maintain customer databases and prepare regular reports.
- Build strong and professional relationships with customers to ensure customer satisfaction and retention.
Requirements:
- experience in Real Estate, Customer Relationship Management, Sales, or a related field.
- Valuable communication and interpersonal skills.
- Proficiency in MS Office and basic Excel.
- Strong follow-up and coordination skills.
- Presentable, confident, and customer-oriented personality.
- Ability to work under targets and deadlines.
Salary: As per experience and interview
Job Type: Full-time