- Team Management: Supervise, mentor, and train a team of Executives.Target Achievement: Drive the team to meet daily, weekly, and monthly sales, conversion, and revenue targets.
- Pipeline Monitoring: Track lead generation, client follow-ups, site visits, and closures through CRM tools.
- Process Training: Conduct regular coaching sessions on product knowledge, objection handling, and closing techniques.
- Escalation Handling: Resolve complex client queries, negotiation blocks, or grievances professionally.
- Performance Reporting: Analyze team metrics, attendance, and conversion rates to present reports to senior management.
(Ref:www.freshersworld.com,freshersworld)
📌 Team Lead (Ahmedabad)
🏢 BPO
📍 Ahmedabad