Job Description

We are looking for an experienced Application Support Engineer with strong expertise in production support, networking, DNS, Linux/Unix, and application monitoring.

Key Responsibilities

- Provide application and production support for business-critical applications.
- Monitor application performance, availability, and system health.
- Troubleshoot issues related to Network, DNS, Linux, and Unix.
- Analyze application and system logs to identify and resolve production issues.
- Monitor applications using Splunk, Grafana, and AppDynamics.
- Identify and resolve incidents within defined timelines.
- Perform root cause analysis and support issue resolution.
- Coordinate with technical teams for incident investigation and escalation.
- Conduct application health checks and proactively identify potential issues.
- Maintain proper documentation of incidents,



troubleshooting steps, and resolutions.
- Follow standard production support and incident management processes.

Required Skills

- 7–11 years of experience in Application/Production Support.
- Solid knowledge of Networking and DNS.
- Hands-on experience with Linux/Unix.
- Experience with monitoring tools such as Splunk, Grafana, and AppDynamics.
- Strong troubleshooting and analytical skills.
- Good understanding of incident management and production support.
- Excellent communication and coordination skills.
- Ability to work in a fast-paced production support environment.

Skills:- DNS, Splunk, grafana, AppDynamics, Linux/Unix and Network

📌 Application Support (Hyderabad)
🏢 VY SYSTEMS PRIVATE
📍 Hyderabad