**Job Identification:** 225117 **Job Category:** Housekeeping and Laundry **Job Schedule:** Full time Oversee the implementation of laundry standards and procedures. - Recommended changes to these standards and training needs on an ongoing basis. - Maintain a current and thorough knowledge of all laundry systems. - Open and close the shift and ensure effective shift hand over. - Distribution and collection of keys. - Management of all incoming and outgoing calls to Laundry Department. - Solve employee grievances. - Direct task allocations and change according to volume and peak periods. - Perform quality inspections. - Priorities VIP or difficult guests. - Liaise with Housekeeping for guest and hotel requirements. - Ensure laundry valet is processed and delivered in a timely manner. - Co-ordinate special projects (e.g.



equipment routine service; stock inventories). - Manage all special requests made by guests. - Ensure consistency within the department. - Ensure you have complete knowledge of room types, layouts and facilities and the location of these. - Supervise laundry storage areas. - Maintain adequate stock levels. - Complete stock takes as required. - Maintain stock levels. - Conducts shift briefings to ensure hotel activities and operational requirements are known. - Proper deployment of manpower in respective areas. - Plan production schedule. - Ensure timely procurement of materials

📌 Laundry Associate (Gurugram)
🏢 HILTON
📍 Gurugram