30 Sep
|
GoalConsultancy
|
Jamnagar
30 Sep
GoalConsultancy
Jamnagar
Post: Sales Executive Key Responsibilities Order Processing & Work Order Generation: Review client order specifications, ensure full contract and administrative compliance, and issue formal work orders across relevant internal departments. Production Planning & Schedule Confirmation: Collaborate closely with Executive Leadership and Operations to align production schedules with client procurement timelines and issue accurate delivery confirmations. Delivery & Portal Management: Continuously update customer portals (order status, PDI reports, dispatches) and track delivery performance to drive corrective actions for on-time fulfilment. Customer Communication & Audit Handling: Serve as the primary point of contact for customer visits, audits, recent inquiries, New Product Development (NPD) updates, and final product deviation approvals. Issue Resolution & Feedback Management: Record customer feedback and complaints, conduct root-cause analysis with cross-functional teams,
and communicate preventative action plans back to the client. Satisfaction Tracking & Market Analysis: Drive periodic customer satisfaction surveys, analyze return trends in monetary value, and benchmark dissatisfaction indicators against key market competitors. Quality Compliance & Record Keeping: Maintain all department quality documentation, monitor key operational KPIs, and enforce corrective/preventive actions for non-conformances (NCs). Interdepartmental Coordination & Payment Collection: Partner with internal teams for smooth daily operations, enforce Customer Specific Requirements (CSR), and manage timely outstanding payment collections from clients. Salary: 15000 to 30000 Education: Any Graduate Location: Dared, Jamnagar. Experience: 1 Year Job Time: 09:00 to 19:00 Week Off: Friday
📌 Sales Executive (Jamnagar)
🏢 GoalConsultancy
📍 Jamnagar