Hiring: IVR Test Engineer / Contact Center Testing Specialist

We are looking for an experienced IVR Testing Engineer with solid expertise in Amazon Connect and Contact Center technologies to join our team.

Location: Hybrid Work Timings: 9:00 AM - 6:00 PM Experience: 7+ Years Domain: Banking

Key Requirements:

In-depth knowledge of IVR Testing and Engineering Extensive experience in testing Contact Center solutions, specifically Amazon Connect Strong understanding of end-to-end testing processes for Contact Center products Experience with call flows, routing strategies, IVR validation, and customer journey testing Hands-on exposure to defect management, test planning, and execution Experience working in Banking domain projects is preferred

What We're Looking For:





Strong analytical and troubleshooting skills Experience in functional, integration, and end-to-end testing Ability to collaborate with cross-functional teams in Agile environments

Interested candidates can share their updated resume or connect with me directly for more details.

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📌 IVR Testing Engineer (Bengaluru)
🏢 Artech
📍 Bengaluru