Customer Support Executive (India)

Customer Support Executive (India)

30 Sep
|
Happiest Resume
|
India

30 Sep

Happiest Resume

India

Handle customer queries through calls, chats, emails, and other support channels.  Understand customer concerns and provide accurate and timely resolutions.  Assist customers with product/service-related queries.  Escalate complex issues to the appropriate team when required.  Maintain a high level of customer satisfaction and service quality.  Accurately record customer interactions and update information in the system.  Follow company policies, processes, and customer service standards.  Meet assigned customer support and service-level targets. Requirements  1–3 years of experience in customer support / customer service.  Fluency in Marathi is mandatory.  Good communication skills in Hindi and English.  Strong customer-handling and problem-solving skills.  Basic computer knowledge and familiarity with CRM/support tools.  Ability to work independently and effectively in a remote setting.  Customer-first approach with good listening and interpersonal skills. What We Offer  Salary up to ₹3 LPA  100% Remote / Work-from-Home  Opportunity to grow within the customer support function.  Supportive and professional work environment.

📌 Customer Support Executive (India)
🏢 Happiest Resume
📍 India

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