IT Support Intern

Company: Wenodo

Location: Bhopal, Madhya Pradesh

Employment Type: Internship

Work Mode: On-site

About Wenodo

Wenodo is a product-focused technology company providing cutting-edge IT and business solutions for businesses across the UK and UAE. We build technology solutions that simplify operations and improve business efficiency.

Job Summary

We are looking for a motivated IT Support Intern to join our team and assist with day-to-day technical support, troubleshooting, and IT operations. This role is ideal for someone who wants to gain practical experience in IT support and infrastructure.

Key Responsibilities

- Provide basic technical support to employees for hardware, software, and system-related issues.

- Troubleshooting different kinds of issues.

- Assist with software installation, configuration, and updates.

- Support user account setup, access management, and basic system configuration.

- Maintain records of IT assets, devices, and support requests.

- Assist in diagnosing and resolving network and connectivity issues.

- Coordinate with the IT team for escalated technical issues.

- Ensure IT equipment is properly maintained and functional.





- Assist with onboarding and off boarding activities from an IT support perspective.

- Follow company IT policies, security guidelines, and procedures.

Requirements

Requirements

- Pursuing or recently completed a B.Tech/B.E./BCA/B.Sc. in Computer Science, IT, or a related field.

- Basic understanding of computer hardware, operating systems, and networking.

- Good troubleshooting and problem-solving skills.

- Familiarity with Windows OS and common productivity tools.

- Good communication and interpersonal skills.

- Willingness to learn and work in a team environment.

Benefits

Preferred Skills

- Basic knowledge of networking concepts such as IP, DNS, DHCP, and LAN.

- Familiarity with hardware troubleshooting.

- Basic understanding of IT security and data protection.

- Exposure to helpdesk or ticketing tools is an added advantage.

What You’ll Gain

- Hands-on experience in IT support and troubleshooting.

- Exposure to real-world IT operations in a product-based environment.

- Opportunity to work with experienced IT professionals.

- Practical understanding of IT asset management, user support, and system administration.

📌 IT Support Intern (India)
🏢 Important Group
📍 India