Position: Stylist

This role will be responsible for engaging with our customers to provide an

exceptional experience in-store.

ABOUT THE ROLE:

• Help clients with designing their shirts basis their tastes and preferences.

• Understanding of fabrics and customizations and conveying the same to

clients

• Understand customer issues over time and develop solutions to pre-empt

customer needs and questions.

• Updating system with orders, customer details and communicating with

the production team on order fulfilment.

• Provide customer care to customers by email and phone as and when

required.

• Liaise with our in-store master tailors to take measurements and fix

individual customer issues.

• Daily Cash & Bank transactions

• Visual merchandising and store display.





ABOUT YOU:

• 3+ years experience in customer service in the hospitality sector. Any

experience in retail is a bonus.

• Proficient in MS Office – Excel, Word and email.

• Exceptional communication skills, both written and verbal

• Customer service oriented with a natural desire to care for the needs of

others

• Deep desire to put drive & effort into your work

• Knowledge and passion for men's fashion and style trends

• Knowledge about men's tailoring, pattern design, garment alterations, and

fabrics preferred

📌 Store Ops-Premium apparel Brand (Mumbai)
🏢 Important Business
📍 Mumbai