- Prepare quotations and process purchase orders, checking each order against the quotation
- Plan dispatches and prepare delivery challans and e-way bills
- Coordinate site activities with field engineers and vendors
- Update clients on order and dispatch status by phone and email
- Maintain project documentation and records in ERP and CRM
- Prepare weekly reports and track team KRAs
- Follow up on delays, damaged material, and pending documents until closed
What Were Looking For
- Graduate in any discipline
- 8months - 2 years in back-office operations, order processing, or project coordination
- Good working knowledge of MS Excel (lookups, pivot tables) and Microsoft 365
- Transparent written and spoken English
- Organised, detail-oriented, and comfortable working to deadlines
Tools & Technologies
- MS Excel, Teams & Outlook (Mandatory)
- ERP and CRM software
- MS Visio (for simple site diagrams)
Nice to Have
- Gujarati language skills
- Experience with Tally, Zoho, or ERP Next
- Familiarity with IT hardware, networking, or telecom products