Salesforce Project Manager Location: India, Hyderabad

Work Experience: 10+ Years

Requirements:

- 10+ years of project management experience, with at least 5+ years of experience leading Salesforce implementations.
- Proven experience in delivering Salesforce projects in areas such as Sales Cloud, Service Cloud, Marketing Cloud, or Field Service Lightning.
- Strong experience managing projects using Agile/Scrum methodologies, including leading Scrum ceremonies and working in cross-functional Agile teams.
- Extensive experience in change management, including organizational readiness, user training, and post-implementation support.
- In-depth understanding of the Salesforce platform and how to implement and customize Salesforce solutions to meet business needs.
- Robust experience with Salesforce Administration (e.g., user setup, security, profiles, workflows, reports, and dashboards).
- Proven ability to manage the entire project lifecycle from initiation through to post deployment support, including budgeting, scheduling, and resource management.
- Salesforce Certified Administrator (ADM 201) required.
- Certified ScrumMaster (CSM) or equivalent Scrum certification is required.
- Salesforce Platform Developer I/II, Salesforce Sales Cloud Consultant, or Salesforce Service Cloud Consultant certifications.
- Experience leading global or multi-org Salesforce implementations across multiple regions or business units.
- Familiarity with Waterfall or hybrid project management methodologies may be beneficial.

Qualifications: Bachelor s or Master s degree in any discipline from a recognized institution is acceptable.

- Lead the end-to-end delivery of Salesforce implementations, including Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce products.
- Define project scope, objectives, deliverables, and timelines while ensuring alignment with business goals.




- Develop and manage detailed project plans, schedules, and budgets, ensuring projects are delivered on time and within scope.
- Coordinate with internal teams, external vendors, and stakeholders to ensure resources are appropriately allocated and deadlines are met.
- Manage the project using Agile/Scrum methodologies, ensuring iterative and incremental delivery of Salesforce solutions.
- Facilitate key Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Collaborate with Scrum Masters, Product Owners, and technical teams to prioritize backlogs and define user stories and acceptance criteria.
- Lead change management efforts to ensure successful adoption of Salesforce solutions within the organization.
- Engage with stakeholders at all levels to manage expectations and ensure alignment on project goals, objectives, and outcomes.
- Develop and execute communication plans to keep stakeholders informed of project progress, risks, and issues.
- Oversee the quality of deliverables to ensure that the Salesforce solution meets business requirements and adheres to best practices.
- Work with the QA team to ensure testing is comprehensive and that defects are identified and addressed promptly.
- Continuously assess project processes and workflows, driving improvements in delivery and efficiency.
- Lead and mentor cross-functional teams, including Salesforce developers, administrators, business analysts, and other stakeholders.
- Manage resource allocation, ensuring that the right skills are applied at the right time to maximize team performance.
- Foster a collaborative and productive team environment, encouraging innovation and continuous learning.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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