- Welcome and assist patients and visitors with a qualified and courteous approach.
- Manage patient/guest queries and ensure a smooth overall experience.
- Coordinate with reception, clinical, housekeeping, and other departments.
- Handle guest concerns and ensure timely resolution.
- Maintain high standards of service, grooming, communication, and hospitality.
- Ensure proper coordination for VIP/premium patients and visitors.
- Maintain guest feedback and service records.
Requirements:
- Graduate in any discipline; hospitality background preferred.
- Excellent communication and interpersonal skills.
- Professional grooming and customer-service orientation.
- Prior experience in hotels, hospitals, clinics, or premium hospitality will be an advantage.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.