Job Description

Assistant Manager Enterprise Express Sales

Locations: Surat | Ahmedabad | Pune | Indore
Experience: 2+ Years
Industry Preference: Courier / Logistics / Express Delivery / E-commerce
Function: Enterprise Sales / Business Development
Employment Type: Full-time

About the Role

We are looking for a dynamic and result-oriented Assistant Manager – Enterprise Express Sales to drive business growth through B2B and B2C customer acquisition and relationship management.

The ideal candidate should have 2+ years of experience in courier, logistics, express delivery, transportation, e-commerce, or related sales, with a strong understanding of the local market and experience in acquiring and managing customers.

The role involves identifying new business opportunities, acquiring enterprise and SME customers, growing shipment volumes, managing key accounts, and achieving revenue targets for the assigned territory.

Key Responsibilities

- Identify and acquire new B2B and B2C customers for express/courier and logistics services.
- Generate leads through market mapping, references, cold calling, networking, digital leads, and field visits.
- Develop and maintain a strong pipeline of prospective customers.
- Meet prospective clients to understand their logistics and delivery requirements and propose suitable solutions.
- Drive revenue and shipment volume growth from new and existing customers.
- Manage the complete sales cycle from lead generation and negotiation to conversion and onboarding.
- Build and maintain strong relationships with enterprise, SME, retail, e-commerce, and individual customers.




- Identify opportunities for increasing business volumes from existing accounts through cross-selling and upselling.
- Prepare and submit commercial proposals, quotations, and rate negotiations in coordination with internal teams.
- Monitor competitor pricing, services, and market activities.
- Coordinate with operations, customer service, finance, and other internal teams to ensure smooth customer onboarding and service delivery.
- Address customer concerns and coordinate timely resolution of service-related issues.
- Ensure timely payment/collection from customers as per agreed credit terms.
- Maintain accurate sales reports, CRM records, customer information, and sales pipeline updates.
- Conduct regular market visits and develop new business opportunities within the assigned territory.
- Achieve monthly and quarterly revenue, shipment, acquisition, and collection targets.

Key Performance Indicators (KPIs)

- New customer acquisition
- Monthly/quarterly revenue achievement
- Shipment/order volume growth
- B2B and B2C customer conversion
- Current account activation
- Existing customer retention and business growth
- Sales pipeline development
- Collection/payment efficiency
- Customer satisfaction and service retention

Candidate Profile

Education: Graduate in any discipline. MBA/PGDM in Sales & Marketing will be an added advantage.





Experience:

- Minimum 2+ years of experience in sales/business development.
- Candidates with experience in Courier, Logistics, Express Delivery, Transportation, E-commerce, Last-Mile Delivery, or related industries will be preferred.
- Prior experience handling B2B/B2C sales, SME/enterprise accounts, corporate clients, or commercial customers will be an advantage.
- Candidates should have strong local market knowledge in the respective location.

Required Skills

- Strong B2B and B2C sales capabilities
- Lead generation and new customer acquisition
- Excellent communication and negotiation skills
- Relationship and account management
- Strong commercial understanding
- Ability to prepare and negotiate quotations/proposals
- Target-oriented and result-driven approach
- Good networking and market development skills
- Problem-solving and customer-handling skills
- Basic knowledge of MS Excel, CRM, and sales MIS
- Willingness to travel extensively within the assigned territory

Preferred Candidate

The ideal candidate should:

- Have a proven track record of achieving sales targets.
- Have an existing understanding of the courier/logistics and express delivery market.
- Be comfortable with field sales and regular customer meetings.
- Have robust connections with SMEs, enterprises, e-commerce businesses, retailers, and commercial establishments.
- Be capable of independently managing a sales territory.
- Have a strong hunter mindset for new customer acquisition while also growing existing accounts.

Locations

We are hiring for:

- Surat
- Ahmedabad
- Pune
- Indore

📌 Assistant Manager- Enterprise Express Sales- Surat, Indore, Pune
🏢 Shadowfax Technologies
📍 Indore