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Exp: 12+ years

Location: Hyderabad, Mumbai, Pune, Bangalore, Chennai, Noida, Ahmedabad, Coimbatore, Dehradun

Np: Immediate Joiner only

Delivery Manager / Project Manager - Microsoft Dynamics 365 CRM

We are looking for an experienced Delivery Manager / Project Manager to lead end-to-end Dynamics 365 CRM transformation programs from Discovery, Blueprinting, Design, Build, UAT, Training, Go-Live, and Hypercare .

Key Responsibilities

- Lead project delivery, governance, planning, budgeting, resource management, and stakeholder communication.
- Manage customer workshops, executive reviews, and steering committee meetings.
- Drive project execution across functional, technical, QA, and business teams.
- Own project reporting, risk management, issue resolution, change requests, and delivery metrics.
- Champion adoption of Power Platform, Copilot, Automation, and Agentic AI solutions.

Key Deliverables

- Project Charter, Delivery Plan Roadmap
- Solution Blueprint Discovery Reports
- RAID Log, Project Schedule Resource Plan
- Jira Backlog, Epics,



Sprint Tracking Release Plans
- Weekly Status Reports (WSR) Executive Dashboards
- UAT, Go-Live Readiness Cutover Plans
- Training, Adoption Hypercare Plans

Required Skills

- 10+ years of IT delivery/project management experience with Dynamics 365 CRM .
- Solid expertise in project governance, stakeholder management, Agile/Scrum, Jira, Azure DevOps, reporting, and dashboards .
- Proven success delivering CRM programs through the complete project lifecycle.
- Excellent customer-facing, communication, negotiation, and leadership skills.

Job Location: Ahmedabad Bangalore Chennai Coimbatore Dehradun Hyderabad Mumbai Noida Pune

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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