Industry: Customer Support / BPO / Service Industry
Reporting To: Customer Support Manager / Team Lead
Summary:
We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and Hindi, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.
Responsibilities:
- Handle incoming customer queries and provide timely, accurate solutions.
- Demonstrate strong problem-solving skills to resolve customer issues effectively.
- Maintain a professional and courteous communication style in Telugu and Hindi.
- Adhere to office protocols and work full-time from the assigned location.
- Maintain daily logs and updates as per company guidelines.
- Ensure customer satisfaction and provide support that encourages repeat engagement.
Requirements
- Graduate (any discipline).
- Strong communication skills in Malayalam and English.
- Valuable problem-solving and analytical abilities.
- Willingness to work from the office full - time.
- Freshers or candidates with prior customer support experience can apply.
- Ability to work in a structured day-shift environment.
Other Pointers regarding this job:
- Work Location: Bangalore (On-site, office-based role)
- Age Criteria: As per company norms
- Gender: Both Male & Female can apply
- Eligibility: Freshers or experienced candidates with customer support skills
- Qualification: Graduate (any discipline)
- Travel Requirement: Not applicable
- Work Details: Full-time, office-based, day shift with Sunday off
- Communication Skills: Must be fluent in Malayalam & English with strong customer interaction skills
Benefits
- Salary: 17,000 Net Take Home (NTH) + 8,000 Variable Pay
- Day shift work
- Rotational off
- Opportunity to gain experience in customer support for a leading client
📌 Customer Support Executive- (Malayalam and English) -Bangalore (Bengaluru)
🏢 2COMs
📍 Bengaluru
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