Responsibilities

- Sound knowledge in managing UK Payroll Perks related processes.
- Understanding of labour and tax regulations, and compliance requirements is essential for UK.
- Resolve Tier 1 queries and transactions related to core HR processes, especially Payroll
- Demonstrate proficiency in HR processes and standard operating procedures with ability to resolve non-complex queries.
- Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue
- Managing Coordinating queries on Case management tool effectively.
- Assist SME/Team Lead with building and maintenance of a knowledgebase for business related deliverables.
- Assist with data correction or escalate to SME/TL, specifically for issues that cannot be resolved through self-service
- Update/Review SOP s and process-maps on a regular basis based on new inputs/changes/updates.
- Assist in Quality Check on the key/critical transactions processed by team as defined in the Quality Management Framework.




- Ability to identify and escalate complex queries to appropriate stakeholders.
- Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards.
- Supporting client calls with the UK process partners on a regular basis and ensures required documentation.
- Managing Payroll related reports in Workday.
- Managing Payroll queries from employees/Regional HR/PXP.
- Managing payroll activities as per the defined calendar/timelines.
- Collaborate with Payroll vendors/local HR s/Finance/Team involves in Payroll Benefits
- Hands on experience on pre-payroll processing and post-payroll activities for UK

Location: Hyderabad

Scheduled Weekly Hours: 40

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist - Payroll Operations (Hyderabad)
🏢 Jones Lang LaSalle (JLL)
📍 Hyderabad