Key Responsibilities:

- Monitor antivirus systems, analyse alerts, and ensure timely response to threats.
- Conduct malware analysis, threat investigations, and coordinate incident response with the Security Operations Center.
- Develop and enforce antivirus policies, standards, and best practices in line with organizational security frameworks.
- Perform vulnerability assessments and ensure endpoints are compliant with security patches and updates.
- Collaborate with IT teams to integrate antivirus solutions with other security tools, such as SIEM, EDR, and endpoint management systems.
- Provide technical guidance, training, and support to IT and security teams.
- Keep abreast of latest malware trends, vulnerabilities, and antivirus product updates to recommend improvements.
- Generate reports on antivirus health, compliance, and threat metrics for management review.

Key Skills Competencies:

- Expertise in antivirus and endpoint security solutions (e.g., SEQRITE, Symantec, McAfee, Trend Micro, CrowdStrike, Sophos, etc.).




- Robust understanding of malware types, attack vectors, and mitigation strategies.
- Hands-on experience with enterprise antivirus deployment, configuration, and troubleshooting.
- Knowledge of operating systems (Windows, Linux, MacOS) and server environments.
- Familiarity with security frameworks (ISO 27001, NIST, CIS Controls).
- Experience with SIEM, EDR, and vulnerability management tools is a plus.
- Analytical thinking, problem-solving, and attention to detail.
- Excellent communication skills to work with cross-functional teams and present technical insights to management.

Qualifications:

- Bachelors degree in computer science, Information Technology, Cybersecurity, or related field.
- Relevant certifications such as CEH, CISSP, CompTIA Security+, or vendor-specific antivirus certifications are preferred.

📌 Customer Service Executive - Cloud & Security Customer Service Ops (Pune)
🏢 Tata Communications
📍 Pune