Roles and Responsibilities :
- Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
- Handle international calls from customers in a professional manner, ensuring timely resolution of issues.
- Process customer requests for product information, orders, returns, and exchanges efficiently.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-7 years of experience in BPO/Call Centre setting or related field.
- Excellent communication skills with the ability to handle international calls effectively.
- Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.
📌 Customer Support Executive (International) (Jaipur)
🏢 TP
📍 Jaipur