HR Helpdesk - Mumbai / Bengaluru
1–4 yrs. of overall exp. in International Voice Process
Prior experience in HR Helpdesk / HR Operations support
Hands-on experience in managing Tier 1 HR queries (Policies, Employee Data, Payroll, Benefits, T&A;, L&D;)
Required Candidate profile
HR Helpdesk voice support to employees, line managers, vendors, and third parties
Drive first call resolution (FCR), accuracy adherence to turnaround timelines