Role & responsibilities

Responsibilities:

This position will be part of the Group Platform Service and Engineering - Toolchain SRE team and

will fit within the existing Engineering and Site Reliability Engineers. Within the team we will have,

Software Engineers Developers, and Site Reliability Engineers, and a thin layer of Operations,

forming a true DevOps team.

The Operations team member will be expected to work with peers in India and other global regions

to maintain a high level of service availability across the existing applications and DevOps Tools.

Below are the key responsibilities of the Associate role:

- Work on Incident Management and Problem tickets and help close the incidents within SLA.
- Enhancing and automating operations and support tasks using programming languages such as

Java/ Python, JavaScript, Go lang and others.

- Good knowledge of DevOps.
- Good hands on with AWS, cloud operations, with working experience on EC2, IAM, lambda, S3,

ASG technologies.

- Scripting experience in Shell Scripting (Linux) or Python 3.8.
- Collaborating with cross-functional teams to ensure that JIRAs and incidents are resolved

effectively and meet quality standards.

- Documenting SOPs and maintenance processes to facilitate knowledge transfer and maintenance.
- Troubleshooting issues that arise with Toolchain or Unity Core Services platform etc. and working

to resolve them as quickly as possible.

In addition to these technical responsibilities, possess strong communication skills and be able to





work collaboratively with others.

Skills and qualifications:

? A bachelors degree in computer science, information systems, or a related field, or equivalent

work experience

? 5+ years Experience working as DevOps, Operations Support.

? Good work experience in Unix/ Linux shell scripting.

? Good knowledge and hands on with AWS and Cloud based technologies.

? Good experience in JIRA, Confluence tools, and aware of CI/CD, tools like Jenkins, Gitlab and

infrastructure as code (IaC) tools like Ansible or Terraform.

? Experience on Go Lang will be added advantage.

? Must be familiar and have worked with YAML, JSON, XML markup languages.

? Exposure to agile development practices.

? Enthusiasm and ability to learn and apply to Support technologies in DevOps space.

? Strong analytical problem-solving skills.

? Strong communication skills for cross team collaboration.

? Ability to influence business and IT stakeholders for continuous improvement.

? A strong communication and interpersonal skills, with the ability to communicate effectively

with technical and non-technical audience, and dev stakeholders.

Positive To Have Skills

- Experience of working in Banking and Financial IT domain.
- Python Programming knowledge and skills.
- Experience with Open telemetry, Monitoring tools like Prometheus, Grafana.
- Experience Supporting applications for public/private/hybrid clouds.
- Knowledge / experience of any of these technologies
- o AWS cloud
- o Kubernetes

📌 Aws Devops Engineer (Mumbai)
🏢 Capgemini
📍 Mumbai