- Develop and implement effective sales strategies to drive business growth.
- Build and maintain strong relationships with existing and new customers.
- Provide exceptional customer service and support to resolve customer complaints.
- Collaborate with branch operations teams to ensure seamless service delivery.
- Identify and pursue new business opportunities to expand the customer base.
- Analyze customer feedback and suggest improvements to enhance overall customer satisfaction.
Job Requirements
- Minimum 2 years of experience in customer relationship management or a related field.
- Robust knowledge of banking products and services.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong analytical and organizational skills with attention to detail.
- Experience working with CRM software and other relevant tools.
📌 Customer Relationship Officer (Kalyan)
🏢 CSB Bank
📍 Kalyan
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