JOB PROFILE:
• Handle international customer queries through inbound calls
• Provide accurate information and effective resolutions
• Handle customer complaints, requests and escalations
• Ensure high-quality customer service and customer satisfaction
• Follow defined process guidelines and quality standards
• Meet process-specific productivity and performance requirements
KEY HIGHLIGHTS:
• Pure Customer Service Process
• No Sales
• No Sales Targets
• No Cold Calling
• International Voice Process
• Rotational Shifts / Night Shifts
• Company Transport Available
• 5 Days Working
• Multiple Openings
• Immediate Hiring
CANDIDATE REQUIREMENTS:
• Freshers and experienced candidates can apply
• Excellent English communication skills are mandatory
• Candidates should be comfortable working in rotational and night shifts
• Customer service / BPO experience will be an advantage
• Candidates should be willing to work from the respective office
WHY JOIN:
• International Customer Service exposure
• Stable customer support role
• No sales or business development targets
• Growth opportunities opportunities
• Company transportation facility for eligible shifts/processes