Hiring: International Voice Process ExecutiveLocation: Bangalore – Multiple Locations

Experience: Minimum 6 Months

Salary: Up to ₹7.8 LPA

Employment Type: Full-Time

Work Mode: Work from Office

Job OverviewWe are looking for customer-focused professionals with experience in International Voice Process / International BPO / Customer Support to join our team in Bangalore.

The ideal candidate should have excellent English communication skills and be comfortable handling international customers over calls.

- Key ResponsibilitiesHandle inbound and outbound calls from international customers.
- Understand customer queries and provide accurate resolutions.
- Maintain professional and courteous communication with customers.
- Resolve customer issues within defined timelines and quality standards.
- Document customer interactions accurately in CRM/process systems.
- Escalate complex issues to the appropriate teams when required.
- Meet defined quality, productivity, and customer satisfaction targets.
- Follow company policies,



process guidelines, and compliance requirements.
- Candidate RequirementsMinimum 6 months of experience in International Voice Process / International BPO / Customer Support.
- Excellent spoken English and strong communication skills.
- Good listening and interpersonal skills.
- Solid customer-handling and problem-solving abilities.
- Basic computer knowledge and good typing skills.
- Comfortable working in rotational shifts / international shifts, including night shifts.
- Candidates from US/UK/Australia international voice processes are preferred.
- Immediate or short-notice joiners preferred.
- Education12th Pass / PUC / Graduate.
- Graduation is preferred but not mandatory for candidates with relevant experience.

CompensationCTC: Up to ₹7.8 LPA, depending on experience, communication skills, current CTC, and interview performance.

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