We are looking for an Operations & Accounts Executive to join a Travel & Tourism company in Adajan, Surat. The ideal candidate should have knowledge of travel operations, ticket booking, basic accounting, MS Excel, documentation, and customer handling.

Key Responsibilities:

- Handle domestic and international flight ticket bookings
- Manage IRCTC / railway ticket bookings
- Coordinate hotel bookings and tour package reservations
- Assist customers with visa and passport documentation
- Handle booking modifications, cancellations, and refunds
- Prepare invoices and maintain payment records
- Maintain daily booking, collection, and outstanding reports
- Maintain accurate customer and booking records
- Coordinate with airlines, hotels, IRCTC, and other travel vendors
- Handle customer queries and payment follow-ups




- Perform basic accounting and data-entry activities related to travel operations

Required Skills

- Travel operations and ticketing knowledge
- Knowledge of flight and railway ticket booking
- IRCTC / travel booking portal experience
- Basic accounting knowledge
- Good knowledge of MS Excel
- Good communication and customer-handling skills
- Robust documentation and record-management skills
- Attention to detail and problem-solving ability

Eligibility

- B.Com / BBA / Bachelor's Degree in Tourism or a related field
- 1–3 years of relevant experience preferred
- Candidates with relevant Travel & Tourism training may also apply
- Freshers with good knowledge of ticketing and travel operations can also be considered

📌 Travel Consultant (Surat)
🏢 Staffing Mart
📍 Surat