We are hiring a Customer Support Executive / Customer Experience Specialist for a leading financial services company in Kochi.

Key Responsibilities:

• Handle inbound customer calls and queries professionally.

• Assist customers with account-related queries, transactions, trading processes and financial products.

• Resolve customer complaints and service requests promptly.

• Coordinate with internal teams for timely resolution of customer issues.

• Guide customers regarding products, services, account opening and trading processes.

• Maintain accurate customer interaction records in CRM.

• Follow company policies, regulatory requirements, data privacy and confidentiality standards. Customer_Support_Executive_Cust…

Requirements:

• Bachelor’s Degree

• Hindi speaking candidates required

• Good English communication skills

• Excellent customer service and client-handling skills

• Knowledge of financial markets, trading and investment products

• Good problem-solving and analytical skills

• Comfortable working with CRM and digital platforms Customer_Support_Executive_Cust…

Job Location: Padivattom, Kochi

Job Type: Full time | Work From Office

📌 Customer Support Executive – Hindi Speaking (Ernakulam)
🏢 Trinity Skill Works
📍 Ernakulam