We are looking for a Back Office Executive to join our team in Surat. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle customer calls, lead follow-ups, sales activities, and day-to-day back-office work.

Key Responsibilities

- Follow up with potential and existing customers.
- Handle incoming and outgoing customer calls.
- Generate, manage, and follow up on sales leads.
- Communicate with customers professionally and provide relevant information.
- Maintain customer, lead, and sales records.
- Perform basic computer, data-entry, and documentation work.
- Prepare and maintain daily reports and records.
- Coordinate with the sales and internal team for daily activities.
- Handle customer queries and ensure timely follow-ups.
- Assist with routine back-office administrative tasks.




- Update customer information and lead status in records/software.
- Work toward achieving assigned sales and follow-up targets.

Requirements

- Female candidates only
- 12th Pass / 12th Fail / Any Graduate can apply.
- 1 year of telesales, telecalling, back-office, or customer-handling experience preferred.
- Basic computer knowledge is required.
- Good verbal communication and interpersonal skills.
- Positive customer-handling and follow-up skills.
- Basic knowledge of MS Office / Excel will be an advantage.
- Ability to maintain accurate records and documentation.
- Candidates should be comfortable working on Sundays.
- Positive attitude and willingness to learn.

📌 Back Office Executive (Surat)
🏢 Staffing Mart
📍 Surat