Key Responsibilities

- Make outbound calls to potential and existing customers.
- Explain company products, features, pricing, and offers to customers.
- Identify customer requirements and recommend suitable products.
- Generate sales and orders through telephone calls.
- Follow up with leads and interested customers regularly.
- Convert potential leads into customers.
- Maintain proper records of calls, leads, follow-ups, and orders.
- Handle customer questions and provide accurate product information.
- Coordinate with the CRM, sales, and dispatch teams for order-related requirements.
- Maintain good relationships with existing customers and encourage repeat orders.
- Update customer and sales information in CRM/Excel.
- Achieve assigned calling and sales objectives.




- Prepare regular updates regarding leads, follow-ups, and sales.

Required Skills

- Confident and professional telephone communication.
- Good Hindi communication; basic English is preferred.
- Solid follow-up and customer-handling skills.
- Ability to convince and negotiate with customers.
- Basic computer and MS Excel knowledge.
- Ability to understand customer requirements.
- Positive attitude and willingness to learn.
- Previous tele-sales, telesales, telecalling, or sales experience will be an advantage.
- Freshers with good communication and convincing skills can also apply.

📌 Telesales Executive (Ghaziabad)
🏢 Mishita Enterprises
📍 Ghaziabad