Job Description – Sales & Retail Operations Executive

Company: Sports Beat

Location: Thane West, Maharashtra

Position: Sales & Retail Operations Executive

Employment Type: Full-time

Experience: 1–3 years preferred

Industry: Sports Retail / Sporting Goods

About the RoleWe are looking for a energetic, responsible and multi-skilled Sales & Retail Operations Executive to manage day-to-day activities at our sports retail store. The role combines retail sales, customer handling, inventory management, billing, and social media activities.

Key Responsibilities

1. Retail Sales & Customer Handling

- Greet customers and understand their sports/product requirements.
- Recommend suitable sports equipment, apparel, footwear and accessories.
- Achieve daily/weekly/monthly sales targets.
- Handle customer queries, product demonstrations and basic after-sales support.
- Maintain attractive product displays and store merchandising.
- Build good relationships with regular customers.

2. Inventory Management

- Receive and check incoming stock.
- Maintain accurate inventory records.
- Monitor stock levels and identify fast-moving/slow-moving products.
- Assist with stock counting and periodic physical verification.
- Prepare stock replenishment requirements.
- Ensure proper product tagging, pricing and shelf placement.
- Coordinate with suppliers when required.

3. Billing & Store Operations

- Handle POS/billing and cash/card/UPI transactions.
- Generate invoices and maintain billing records.
- Handle returns/exchanges according to company policy.
- Maintain cleanliness, organization and overall presentation of the store.
- Ensure opening and closing procedures are followed.

4. Social Media Handling

- Create and publish content for Instagram,



Facebook and WhatsApp.
- Take product photographs/videos and create basic reels/posts.
- Write captions, descriptions and hashtags.
- Respond to social-media enquiries and customer messages.
- Promote new arrivals, offers, discounts and seasonal campaigns.
- Maintain regular and engaging social-media activity.

5. Additional Responsibilities

- Assist with customized jersey/T-shirt orders and customer requirements.
- Coordinate bulk/corporate orders when required.
- Support promotional activities and in-store campaigns.
- Perform other day-to-day operational tasks related to the store.

Candidate ProfileWe are looking for someone who is:

- Customer-friendly and confident in sales
- Good at communication and negotiation
- Comfortable using computers, POS/billing software and Excel/Google Sheets
- Familiar with Instagram, Facebook, WhatsApp Business and basic Canva/video editing
- Organized and attentive to inventory/details
- Comfortable handling multiple responsibilities
- Energetic and willing to learn about sports products
- Able to work independently as well as with a team
- QualificationsMinimum 12th pass; graduate preferred.
- Previous experience in retail sales/sports retail/inventory management will be an advantage.
- Basic knowledge of sports products is preferred but not mandatory.

Key Performance AreasSales Performance | Customer Service | Inventory Accuracy | Billing Accuracy | Store Presentation | Social Media Activity | Customer Engagement

Salary₹15,000 – ₹25,000 per month, depending on experience, skills and overall suitability.

Location: Sports Beat, Shop No. 116, 1st Floor, Next to Makoons, Lodha Signet A, Lodha Amara, Kolshet Road, Thane West – 400607.

Contact: (phone hidden)

📌 Sales and Marketing Executive (Thane)
🏢 Sports Beat
📍 Thane