*Job Title: Receptionist*
Location: Renault Car Service Center, S.No, 50/1B, 47/48, Phaltan - Baramati Rd, Baramati, Pune,Maharashtra 413102.
Position Type: Full-time
*Job Description:*
We are looking for a professional and customer-oriented Receptionist to join our Renault Car Service Center. The ideal candidate will be the first point of contact for customers, ensuring a smooth and welcoming experience.
*Key Responsibilities:*
- Greet customers warmly and assist them with inquiries related to services, appointments, and vehicle repairs.
- Handle phone calls, emails, and online inquiries efficiently, directing them to the appropriate department.
- Schedule and manage service appointments for customers.
- Maintain a clean and organized reception area.
- Coordinate with service advisors and Office Boy to provide customers with updates on their vehicles.
- Ensure accurate customer data entry and maintain records of service visits.
- Assist in handling customer feedback and complaints, ensuring prompt resolution.
- Perform basic administrative tasks,
such as filing, billing, and handling payments.
- Co-0rdinate with boy for office stationary.
*Qualifications and Skills:*
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with automotive services and terminology (preferred but not mandatory).
- Proficiency in MS Office and basic computer skills.
- Ability to work in a fast-paced environment and maintain professionalism under pressure.
*Why Join Us?*
- Opportunity to work with a renowned automotive brand.
- Supportive team setting with growth opportunities.
- Competitive salary and benefits package.
How to Apply:
Please send your resume to [
[email protected]/contact/whats app (phone hidden). Immediate joiners will be preferred.
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