Key Responsibilities

- Customer Hospitality: Greet walk-in clients warmly, guide them to appropriate showroom floors or specialists, and manage hospitality arrangements during their visit.
- Relationship Management: Develop and maintain solid relationship networks with repeat buyers and VIP clients through personalized follow-ups for special occasions (birthdays, anniversaries).
- Event Coordination: Assist in organising in-store high-tea parties, exclusive festive campaigns, preview viewings, and jewellery expos.
- Escalation Handling: Address client queries, grievances, or service delays smoothly and professionally to protect the boutique's luxury brand image.
- Operations Support: Manage front desk documentation, maintain basic customer data trackers,



and coordinate with store managers to ensure a smooth floor flow.

Key Skills

- Communication: Exceptional verbal communication and interpersonal skills (fluency in English and the local language is highly prioritised).
- Appearance & Grooming: Immaculate personal grooming, posture, and present ability matching luxury retail standards.
- Product Knowledge: Ability to quickly pick up knowledge about precious metals, stone types (diamonds, polki, gold), and ongoing schemes.
- Technical Aptitude: Basic knowledge of computers, MS Excel, and Customer Relationship Management (CRM) tools.

📌 Guest Relation Executive (Hyderabad)
🏢 Alankrith Jewellers
📍 Hyderabad