30 Sep
|
Vibrant Infocom Private
|
Kolkata
30 Sep
Vibrant Infocom Private
Kolkata
Job Title: Customer Support Executive (Dish TV Inbound For Oriya Speaking Candidate)
? Job Location: Sector V Kolkata
? Employment Type: Full-Time
? Salary: 14000-16000 take Home + Incentive
Job Responsibilities:
- Handle inbound customer calls professionally
- Resolve customer queries, complaints, and requests in a timely manner
- Provide accurate information about company products and services
- Maintain proper records of customer interactions and follow-ups
- Escalate complex issues to the concerned department when required
- Ensure high levels of customer satisfaction through quality service
- Adhere to company policies, procedures, and call quality standards
Eligibility Criteria:
- Minimum 12th pass / Graduate (preferred)
- Fresher and experienced candidates can apply
- Positive communication skills in Oriya, Hindi & English Average
- Basic computer knowledge (MS Word, Email, CRM systems)
- Ability to handle pressure and work in shifts
- Customer-focused attitude with problem-solving skills
Skills Required:
- Excellent verbal and listening skills
- Positive attitude and patience
- Good interpersonal skills
- Ability to multitask
- Willingness to learn
Perks & Benefits:
- Attractive salary with incentives
- Training provided
- Career growth opportunities
- Friendly work environment
Process:
- Dish TV Inbound
📌 Customer Service Executive (Kolkata)
🏢 Vibrant Infocom Private
📍 Kolkata