. Key Responsibilities

- Manage an assigned portfolio of client accounts and maintain long-term relationships.
- Serve as the primary point of contact for client queries, requests, and escalations.
- Conduct client onboarding and ensure clients are fully informed about products or services.
- Coordinate with sales, operations, support, and finance teams to ensure timely resolution of client matters.
- Monitor account performance and health, and follow up on renewals and contract extensions.
- Identify and report opportunities for upselling and cross-selling.
- Prepare periodic account reports, status updates, and client feedback summaries.
- Maintain accurate and up-to-date client records in the CRM system.




- Provide guidance and support to junior team members as required.

3. Required Qualifications and Skills

- Bachelor's degree in any discipline.
- Minimum 2 years of relevant experience in account management, client servicing, or customer success.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple accounts and priorities effectively.
- Proficiency in MS Office (particularly Excel) and CRM tools.
- Qualified approach to handling client concerns and escalations.

📌 Senior Account Executive (Bengaluru)
🏢 MNL GLUCK SERVICES PRIVATE
📍 Bengaluru