Job Overview :

We are looking for Collection Telecallers to join our growing collection team. The candidate will be responsible for contacting customers regarding pending loan payments, understanding payment-related concerns, and achieving assigned collection targets through professional communication.

- Key ResponsibilitiesMake outbound calls to customers regarding pending loan/EMI payments.
- Follow up with customers for timely payment commitments.
- Explain outstanding dues and payment details clearly to customers.
- Maintain regular follow-ups as per assigned portfolio and bucket.
- Record customer responses, commitments and follow-up details accurately.
- Achieve daily, weekly and monthly collection targets.
- Handle customer queries professionally and maintain proper communication.
- Coordinate with the field collection team whenever required.
- Follow company processes, calling guidelines and compliance requirements.




- Candidate RequirementsMinimum 6 months–1 year experience in telecalling, collections, recovery, BPO or banking/financial services preferred.
- Freshers with valuable communication skills may also be considered.
- Good Hindi communication skills; basic English is an advantage.
- Comfortable making a high volume of outbound calls.
- Target-oriented and disciplined approach.
- Basic computer knowledge and ability to work on collection software/MIS.
- Good negotiation and convincing skills.
- What We OfferCompetitive salary + performance incentives.
- Target-based incentive structure.
- Professional work environment.
- Opportunity to grow within the collection operations team.
- Training and on-the-job support.

Apply NowInterested candidates can share their resume on WhatsApp.

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? Email: [email protected]

📌 Customer Support Executive (Lucknow)
🏢 Credvanta Associates
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