We are looking for a Collection Executive to manage customer outstanding payments, follow up on overdue invoices, and ensure timely collection of receivables. The candidate should have valuable communication, follow-up, and negotiation skills.
Key Responsibilities
• Follow up with customers for pending and overdue payments through calls, emails.
• Maintain and monitor customer outstanding balances and collection status.
• Coordinate with the Accounts, Sales, and Service teams regarding payment follow-ups.
• Share invoices, payment details, statements, and other required documents with customers.
• Maintain proper records of all collection activities and customer commitments.
• Ensure payments are collected within the agreed credit period.
• Identify overdue accounts and escalate long-pending payments to the concerned manager.
• Regularly update collection status and prepare outstanding reports.
• Handle customer queries related to invoices, payments, and outstanding amounts.
• Follow up on bounced cheques and payment discrepancies.
• Support the Accounts team in reconciliation and closure of outstanding balances.