Job Role: Office Coordinator

Department: Sales, Marketing & Operations

- Key Responsibilities
- Sales Follow-UpsTrack daily sales performance and vehicle sales targets.
- Take regular follow-ups from sales staff regarding leads, customer enquiries, and conversions.
- Maintain daily sales reports and share updates with management.
- Staff Management
- Monitor staff attendance, punctuality, and daily work activities.
- Coordinate with sales, marketing, and service teams.
- Ensure proper task allocation and timely completion of assigned work.
- Marketing & Campaign Management
- Coordinate marketing activities, promotional campaigns, and customer outreach.
- Monitor field marketing performance and collect daily market reports.
- Coordinate the preparation and distribution of promotional materials.
- Customer Service Follow-Ups
- Take regular follow-ups from customers regarding vehicle servicing, complaints, and pending issues.
- Coordinate with the service team to ensure timely resolution of customer concerns.




- Maintain customer feedback and service follow-up records.
- Reporting & Coordination
- Prepare daily, weekly, and monthly reports for management.
- Maintain records of sales, marketing activities, customer follow-ups, and staff performance.
- Ensure smooth coordination between all departments and report important issues to management.
- Required SkillsGood communication and coordination skills.
- Proficiency in MS Excel, Google Sheets, and basic computer operations.
- Solid follow-up, reporting, and staff-handling abilities.
- Ability to manage multiple tasks and meet deadlines.
- Experience in the automobile industry will be preferred.

Preferred Candidate: A responsible, proactive, and organized individual who can manage daily office operations and ensure accountability across sales, marketing, and service teams.

📌 Office Coordinator (Ludhiana)
🏢 Ridhu Motors
📍 Ludhiana