- Role: Telecaller Executive / Telesales Executive
- Working Hours: Full time
- Reporting To: Team Lead / Sales Manager
- Experience: 0-2 years
Requirements and Skills
- Education: High school diploma, equivalent, or a bachelor’s degree.
- Communication: Excellent verbal communication and listening skills in English and regional languages.
- Resilience: Ability to handle rejection and work under target-driven pressure.
- Technical Skills: Basic computer literacy, data entry speed, and familiarity with MS Excel.
Key Responsibilities
- Call Management: Make high-volume outbound cold/warm calls and answer incoming customer queries professionally.
- Lead Generation: Pitch products or services, identify potential prospects, and qualify leads.
- Follow-Ups: Call back interested prospects to nurture relationships and close sales or fix appointments.
- Data Entry Update call logs, customer notes, and lead statuses accurately in the Excel.
- Target Achievement: Meet daily, weekly, and monthly targets for call volume, conversions, or lead handovers.